Your Privacy Matters at MunaCash

1. Information We Collect

To provide responsible digital lending services, we may collect the following categories of information:

• Basic identity information such as your name, phone number, date of birth, and address.
• Application and profile information provided during registration and credit assessment.
• Device and technical information needed to secure our services and prevent fraud.
• Transaction-related data linked to disbursement and repayment activities.

2. How We Use Your Information

Your information is used only for legitimate service purposes, including:

• Verifying your identity and processing your registration.
• Conducting credit evaluation and risk control.
• Improving the speed, safety, and quality of our services.
• Providing customer support and service notifications.
• Meeting legal, regulatory, and compliance obligations.

3. Data Protection

We use commercially reasonable security measures, including encryption, access control, and internal safeguards, to help protect your personal data against unauthorized access, loss, misuse, or disclosure.

4. Data Sharing

MunaCash does not sell your personal information. We may share data only when necessary for service delivery, legal compliance, fraud prevention, or authorized operational support, and only under appropriate confidentiality controls.

5. Data Retention

We retain your information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request clarification about how your data is used.

7. Contact Us

If you have any privacy-related questions or support needs, please contact us:

• Company: SEACOM UGANDA LIMITED
• Email: help@seacomug.com
• Address: Plot 28-30, Block B, Clement Hill Road, Kampala, UG