Last updated: January 2024
Welcome to LoanShakti (hereinafter referred to as "we," "us," or "our"). We understand that your personal information is important to you, and we are fully committed to protecting your privacy and data security with the highest standards. This Privacy Policy is intended to explain in clear and simple terms how we collect, use, store, and protect your personal information when you use LoanShakti's loan and related financial services, as well as the rights you are entitled to.
We promise to handle your personal information based on the principles of lawfulness, fairness, necessity, integrity, and transparency, and to take industry-standard security measures to safeguard your privacy. Please read this Privacy Policy carefully before using our services to ensure that you fully understand and agree to the relevant terms.
To provide you with safer, more reliable, and more suitable financial services, we need—with your explicit authorization—to access and collect certain necessary user data. This information will be used for critical processes including identity verification, credit assessment, and fraud risk prevention.
We solemnly promise that, without your explicit consent, none of your data will be shared with any third-party institution or individual.
To ensure that the information you submit on our platform is authentic and reliable, to avoid rejection of service applications or disputes arising from false information, and to further safeguard your account rights and financial security against risks such as identity theft or fraudulent borrowing, we must collect certain personal identity information. This includes your name, ID number, registered mobile phone number, date of birth, gender, educational background, current employment information, marital status, and bank account details.
All personal identity information will be encrypted and uploaded to our secure server (https://data.vasadigitalin.com). We will never share your identity information with any third party, strictly safeguarding your personal data security.
To more accurately assess your repayment ability, recommend financial services best suited to your needs, and effectively prevent fraud, we will collect SMS messages on your device related to financial transactions. Specifically, this includes the sender information, timestamp, and content of such SMS messages.
During this process, we will apply professional keyword filtering technology to extract only information relevant to service optimization and risk control. We will not access your private social, lifestyle, or other non-financial personal information.
Once filtered, the necessary financial SMS data will be encrypted and uploaded to our secure server (https://data.vasadigitalin.com) for validation and assessment. After verification is completed, the data will be immediately deleted, will not be stored on the server, and will never be shared with any third party, ensuring your information security throughout the process.
To process your loan applications more efficiently (for example, by optimizing review procedures based on regional regulatory standards) and to provide you with more personalized services (such as recommending local financial resources), we will collect approximate location information from your device.
This location information will be encrypted and uploaded to our secure server (https://data.vasadigitalin.com). We guarantee that your location data will never be shared with any third party, fully protecting your location privacy during both transmission and storage.
To ensure your account security, prevent unauthorized logins from non-authorized devices, and safeguard your funds and personal data, we need to collect relevant basic information about your mobile device. This includes device name, model, Android version, operating system type, Android ID, and IMEI code.
All such device information will be encrypted and uploaded to our secure server (https://data.vasadigitalin.com). We will never share your device information with any third party, establishing a security barrier at the device level to protect your account.
When you submit a loan application, we will collect information about the applications installed on your device. This includes the application name, package name, installation date, and update date.
This collection helps us identify whether your device contains potential malware (such as software designed to steal information or tamper with data), prevent personal data leakage or service disruption caused by malicious programs, maintain the integrity of our systems, and ensure the quality of loan services provided to you.
Such application information will be encrypted and uploaded to our secure server (https://data.vasadigitalin.com). We will never share this information with any third party, protecting the security of your service usage at the device environment level.
During your use of our services, we only collect information for two emergency contacts that you voluntarily provide on the designated contact information page. This includes the contact's name, phone number, and relationship with you. We will never access or obtain your full contact list without authorization.
The purpose of collecting this emergency contact information is mainly to verify the authenticity of your application information when necessary, assist in borrower identity verification, and conduct fraud prevention analysis, thereby ensuring the compliance and security of lending services.
Your emergency contact information will be encrypted and uploaded to our secure server (https://data.vasadigitalin.com). We will never share this information with any third party, fully protecting the privacy of both you and your emergency contacts.
When you choose to log in via voice verification code, our application may request to read certain call log information (such as phone numbers and call types) to verify that the SIM card number on your device matches the number receiving the verification code. This mechanism helps prevent account theft, unauthorized access, and credit card fraud, thereby improving account security and protecting user privacy. All analysis and verification processes are completed locally on the device; only the encrypted verification results are uploaded to our server (https://data.vasadigitalin.com). The actual call log data is not uploaded or stored on our server.
All collected information is encrypted and stored on our secure servers located in trusted data centers with industry-standard protection measures.
We retain your personal information only for the period necessary to fulfill relevant business purposes. Once the retention period expires, we will anonymize or securely delete your data.
We adopt multiple security technologies and management practices to protect your information, including encrypted transmission, access control, log monitoring, firewalls, and intrusion detection systems. Regular security audits and risk assessments are also conducted.
The personal information we collect will mainly be used for the following purposes:
We will never sell your personal information to any third party. Information will only be shared under the following circumstances:
We strictly limit employee and partner access to user information. Only personnel with justified business needs are granted access.
We employ data masking, anonymization, and secure protocols to minimize risks of data leakage.
Although we take reasonable and necessary measures to protect your data, please note that the internet environment is not absolutely secure. We recommend you safeguard your account credentials and avoid disclosing sensitive information over public networks.
To enhance your experience, we may use cookies or similar technologies to:
You may manage or delete cookies via your browser or device settings. However, disabling cookies may affect certain functionalities.
Within the scope of applicable laws, you are entitled to the following rights:
You have the right to request access to the personal information we have collected about you and how it is used.
You may request corrections if your information is inaccurate or incomplete.
You may request deletion of your personal data under certain conditions, including:
You may withdraw consent at any time. However, this may affect your ability to use certain features or services.
We will respond to your requests within a reasonable timeframe and in accordance with applicable laws.
We may update this Privacy Policy due to business developments, changes in legal or regulatory requirements, or adjustments to our services.
In case of major changes, we will notify you via in-app announcements or other appropriate channels.
By continuing to use LoanShakti after such updates, you agree to be bound by the revised Privacy Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or our data processing practices, please contact us:
We will respond to your inquiry as soon as possible.